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內部通知 | LEFO Hub
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替提交表格的聯絡人增加交易機會

每當有聯絡人通過提交表格來向您進行查詢時,自動營銷流程便會自動替他們增加交易機會。 自動營銷流程 1. 選擇提交表格(Submits a form)作為啟動觸發器。2. 利用如果/否則(If/Else)去判斷聯絡人是否已有交易機會正在進行。3. 替流程中未有交易機會的聯絡人增加交易機會(Add deal)和增加工作任務(Add task)。4. 替流程中已有交易機會的聯絡人發送內部通知(Notify someone)。

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替提交表格的聯絡人發送內部通知

每當有聯絡人通過提交表格來向您進行查詢時,自動營銷流程便會自動替他們發送內部通知。 自動營銷流程 1. 選擇提交表格(Submits a form)作為啟動觸發器。2. 向流程中的聯絡人發送跟進電郵(Send email)。3. 替流程中的聯絡人發送內部通知(Notify someone)。

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網上聊天

網上聊天讓正在瀏覽您網站的人可以與您展開即時對話,您更可以通過它來收集聯絡人的個人資料。 注意:網上聊天是客戶管理系統中的一個添加功能,您需要額外購買使用許多權後才能夠正常使用。 網上聊天 在網上聊天(Conversations)頁面中,您可以看到聯絡人的個人資料,並與他們進行即時對話或是向他們發送個人電郵。您還可以使用已預先儲存好的聊天內容去回覆他們,以提高您的工作效率。 設定網上聊天 在網上聊天(Conversations)的一般設定(General)中開啟網上聊天通知(Enable Conversations),再開啟可供選用的通知模式包括有訊息通知(Desktop notifications)、聲音通知(Audio notifications)和電郵通知(Email notifications)等,然後每當有聯絡人在網上聊天中發送訊息給您時,您便會收到相關通知。 在網上聊天(Conversations)的聊天頻道(Channels)中開啟網上聊天功能(Enable Web Chat),再設定它的工作時間。在工作時間中的選項包括有經常開啟(Always visible)、當有內部團隊人員在線時才開啟(Only when an agent is online)或是在指定工作時間內開啟(Set your business hours)。 然後您可以選擇是否要開啟電郵功能(Enable Email),它使您可以直接在網上聊天中向聯絡人發送電郵,與已離線的聯絡人繼續保持連繫。 在網上聊天(Conversations)的歡迎訊息(Welcome Message)中可以設定網上聊天的歡迎開場白。 最後,輸入需要加入網上聊天功能的網址,再把由系統自動產生出來的程式碼複製到您網頁的頁腳上。 在網上聊天(Conversations)的自動聊天(Chatbot Automation)中,您可以選擇使用點擊網上聊天功能(Visitor clicks ...

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通訊渠道

營銷電郵是網上營銷的一個非常重要的通訊渠道,除此之外CRM還提供了SMS通訊,網站通訊和內部通知等。 您還可以在各種通訊渠道中使用個人代碼,來個人化您的訊息內容。

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操作步驟

營銷流程就是一系列幫助業務運作的操作步驟,您可以將它想像成一條運輸帶,每經過一個站點就執行一個操作,直至到達營銷流程的末端為止。

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內部通訊

內部通訊是用來發送電郵訊息給內部團隊人員,您可以利用內部通訊來通知內部團隊人員向潛在客戶進行真人跟進。

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SMS通訊

SMS通訊能直接將訊息發送到聯絡人的手機,適合用來發送即時和簡短的訊息內容。

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