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操作條件 | LEFO Hub - Part 3
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已發送

使用已發送(Has been sent)細分條件,您可以定位已發送指定營銷電郵的聯絡人,亦適用於營銷流程內所發送的營銷電郵,但並不適用於在聯絡人頁面和交易管道中所發送的個人電郵。

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營銷數據

CRM是一個非常彈性的自動化營銷平台,無論您的企業大小,任何行業類型都適合使用。 您可以定期檢視您的營銷效率,並按需要對您的營銷策略作出適當調整,令您企業可以得到最理想的營銷效率。

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評分規則

根據聯絡人的實際互動情況來調整評分,可以是增加評分或減少評分,借此來衡量聯絡人當下對您的熱忱情度,以此來制定不同的營銷旅程給不同階段的聯絡人。

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定位潛在客戶

通過追蹤和定位潛在客戶,讓您對聯絡人能有更深入的了解,幫助您向各聯絡人進行更具針對性和個人化的通訊互動。

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評分功能與交易機會

替聯絡人每個有意義的互動行為建立評分規則,利用評分功能將潛在客戶輕易地定位出來,這將為您的銷售工作帶來無比的便利。

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提升營銷效率

透過監察營銷電郵運作和使用分拆測試,去提升您的營銷電郵效率,這將會直接對您整體的營銷策略帶來幫助。

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建立步驟

營銷流程不但可以用來發送營銷電郵,而且還可以為您定位潛在客戶。 現在,我們先嘗試從簡單開始,建立一個營銷流程用來自動回覆訂閱通訊列表的聯絡人。

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網店營銷流程

營銷流程能為您實現跟進客戶自動化,在客戶購買前和購買後無縫地替您與客戶進行互動。

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操作步驟

營銷流程就是一系列幫助業務運作的操作步驟,您可以將它想像成一條運輸帶,每經過一個站點就執行一個操作,直至到達營銷流程的末端為止。

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操作條件

操作條件(Conditions and Workflow)可以用來控制各聯絡人在流程中的前進路線,例如是等待(Wait)、如果/否則(If/Else)、跳到位置(Go To)、達成目標(Goal)、啟動自動營銷流程(Start an automation)和結束自動營銷流程(End this automation)等。 操作條件 例如在一個用來發送迎新電郵的自動營銷流程中,利用如果/否則(If/Else)去判斷各聯絡人是否有開啟電郵,然後再向有開啟電郵的聯絡人發送迎新優惠電郵(Send email),並向沒有開啟電郵的聯絡人發送迎新提醒電郵(Send email)。 在發送迎新優惠電郵的營銷路線中,等待(Wait)3天後,利用如果/否則(If/Else)去判斷各聯絡人是否有開啟電郵,然後再替有開啟電郵的聯絡人附加標籤(Add tag)及達成目標(Goal),並替沒有開啟電郵的聯絡人調整評分(Adjust score)。 在發送迎新提醒電郵的營銷路線中,等待(Wait)3天後,利用如果/否則(If/Else)去判斷各聯絡人是否有開啟電郵,然後再替有開啟電郵的聯絡人跳到位置(Go To)到發送迎新優惠電郵的營銷路線,並替沒有開啟電郵的聯絡人結束自動營銷流程(End this automation)。 注意:無論聯絡人當時正在自動營銷流程中的任何位置,當他們符合了達成目標的條件便會立即跳到達成目標的所在位置再繼續前進。 總結 在自動營銷流程中把不同的操作條件混合來一起使用,您將會得到一個非常靈活的自動營銷流程。

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